Shipping Policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.For Flat Shipping: We promise free shipping on every order. Tax included, customer does not need to bear any shipping
  • Shipping Range: Support US and Canada shipping. For other countries please contact us at
  • For Flat Shipping: We promise free shipping on every order. Tax included, customer does not need to bear any shipping.

NOTE: We are not responsible for shipping carrier delays.

  • 24/7 Friendly


  • All orders Free Shipping

  • All Products Lifetime Warranty

  • 90 days Retrun and Exchange

Order Process

  • 01.

    Orders are processed in 2-4 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

  • 02.

    Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

  • 03.

    If you have any questions about your order, please contact us right away at We will be unable to make changes to your order once it has been shipped.

  • 04.

    Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.

Is it free shipping?

SYOKAMI promises free shipping on every order.

How long does it take to receive my order?

Your order will be shipped by one of these courier services, depending on your shipping address:
  • Worldwide: FedEx, DHL
  • Hong Kong and Macao SAR: SF Express
  • America / Canada: Amazon

How will my order be shipped?

Our shipping vary based on where the order is shipped from and how quickly it arrives. Under normal circumstances, it will be delivered within 2-7 days. Any questions please contact us at

My order has already been shipped but I need to update the address. What should I do?

If you need to change your address, please contact us at as soon as possible.